How we operate and what we keep on file
When you deposit via DANA, OVO, GoPay or QRIS, we record your transaction and verify your identity before funds reach your wallet. We store account details, payment history and session logs to prevent fraud and honour withdrawal requests. Your data stays encrypted and is never shared
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with third parties outside payment processors and fraud-prevention services. Access to your account depends on local law — where permitted, you can request account closure, data export or correction by contacting our legal support team. We retain transaction records for the period required by applicable regulations
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and then securely delete older entries. Withdrawals are processed in the same order received; verification may add 24–48 hours for large payouts to confirm your identity and prevent money-laundering risk.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.